R.M.S's Technical Support team provides meaningful information Customer Response is one of the most important services provided by Technical Support. Artists who are facing challenges in their work phone, email, and send letters or faxes communicating the problem to our staff. Once the Support Technicians understand each artist's requirements, they try to figure out what product or what application is best suited to their needs. This advice includes, but is not limited to, R.M.S products. Support Technicians are knowledgeable about the full range of products available, and they are committed to giving the best possible service to their fellow artists. R.M.S's Technical Support department also conducts extensive research on acrylic paints and other modern art materials. Significant contributions to the field have been made on methods of transporting, storing and cleaning artwork, conservation and Technical Support creates Product Information and Application Sheets that can be made available by request or reviewed on the R.M.S website. These articles are extensive, and attempt to contain all of the information available on a product while helping users to avoid potential problems. The Product Information Sheets identify the technical attributes and characteristics of a product while giving tips on how the product may be used artfully to achieve a range of effects. |
24/7 Sales & Support( +2 ) 01221295813, ( +2 ) 01095786857
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